Privacy Policy

Who we are

PoolBidder (“we,” “us,” or “our”) provides independent pool design and bidding advocacy services to homeowners in the United States. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website at poolbid-landing.vercel.app (the “Site”), communicate with us, or submit an inquiry or engagement request.

Information we collect

We may collect:

• Contact and inquiry data: name, email address, phone number (if provided), city or metro, project stage, and the content of messages you send through our forms or email.
• Technical data: browser type, device type, general location derived from IP address (e.g., region), and pages visited, as logged by standard server or hosting analytics.
• Communications: records of correspondence related to your project or inquiry.

How we use information

We use personal information to:

• Respond to inquiries and provide requested information about our services;
• Deliver services you have engaged us for, including design coordination and bid-related advocacy;
• Operate, secure, and improve the Site;
• Comply with legal obligations and enforce our Terms of Service;
• Send transactional messages (e.g., confirmations) related to your inquiry or engagement—we do not sell your personal data or use it for unrelated third-party marketing.

Legal bases (where applicable)

Where required by law, we process personal information based on your consent (e.g., submitting a form), performance of a contract or pre-contract steps, our legitimate interests in operating and improving the business (balanced against your rights), and compliance with legal obligations.

Sharing and disclosure

We may share information with:

• Service providers who assist us (e.g., email delivery, form processing, hosting). They are permitted to use data only to perform services for us.
• Professional advisors (e.g., attorneys, accountants) when necessary.
• Authorities when required by law, subpoena, or to protect rights, safety, or property.

We do not sell personal information as defined under applicable U.S. state privacy laws.

Cookies and similar technologies

We use only essential cookies or local storage needed for the Site to function. We do not use third-party advertising or behavioral tracking cookies by default. For more detail, see our Cookie & tracking notice.

Data retention

We retain inquiry and client-related information for as long as needed to fulfill the purposes described above, including legal, accounting, or reporting requirements, unless a longer period is required by law.

Security

We use commercially reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the Internet is fully secure; we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or port certain personal information, or to opt out of certain processing. Residents of California and other U.S. states with privacy laws may have additional rights (e.g., to know categories of data collected, to request deletion subject to exceptions). To exercise applicable rights, contact us at hello@poolbidder.com. We will verify your request as required by law.

Children

The Site is not directed to children under 16. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.

Contact

Questions about this policy: hello@poolbidder.com